1. Introduction

La Résidence Blanche places great importance on the protection of personal data. This policy aims to inform you about how we collect, use, store, and protect your information when you use our website or contact us.

By accessing our site or using our services, you accept the practices described hereinafter.

2. Data Collected

We may collect various categories of data, including:

2.1 Voluntarily Provided Data
Via the contact form or communication channels provided:

• First and last name
• Email address
• Phone number
• Message or information related to your request

• IP address (anonymized or not depending on context)
• Browser information
• Device technical data
• Browsing statistics

3. Purposes and Legal Basis of Processing

Your data may be used to:

• Respond to your requests and provide commercial information
• Ensure the technical operation of the site
• Manage communication with clients and prospects
• Secure exchanges and prevent fraudulent acts
• Produce usage statistics

• Your consent, when you voluntarily send us data via the form or our contacts
• Our legitimate interest, to respond to your requests, ensure the site's operation, and guarantee its security

4. Data Transmission

Your data is neither sold, rented, nor transferred to unauthorized third parties.

Technical service providers may be involved solely for the site's operation (e.g., security solutions, spam protection, CDN, etc.) and act in accordance with confidentiality.

5. Security — Cloudflare & Captcha

To ensure the protection of the site and communications:

• The site uses Cloudflare as a proxy/CDN and security solution to filter malicious traffic and optimize performance.
• The Turnstile Captcha system is used to verify that the form is not submitted by a robot and reduce spam.

6. Retention Period

Data from the contact form or exchanges is retained for a maximum period of 3 months, from the last interaction not followed by a commercial or contractual relationship.

Beyond that, they are deleted or anonymized, except where a contrary legal obligation applies in Ivory Coast.

7. Your Rights

In accordance with applicable laws (particularly Ivorian legislation regarding the protection of personal data), you have the following rights:

• Right of access
• Right of rectification
• Right of deletion
• Right of opposition
• Right to limitation of processing

8. Contact

For any questions regarding this policy or your personal data, you can contact us:

📧 [email protected]
📱 +225 07 48 95 67 36

9. Modifications

This policy may be updated to reflect legal, technical, or functional changes. The most recent version supersedes previous ones.

10. Territorial Applicability

This policy applies to users located in Ivory Coast and abroad regarding requests concerning our housing rental services and associated services.